Jo Franklin
She/HerI am a Partner in LCP's pensions administration department. I started my career as a pensions administrator over 25 years ago and have a broad range of occupational pensions experience at scheme management level.
I help my clients run their maturing schemes effectively and deal with the practical aspects of the many changes in pensions regulation. I support trustees in buying-out scheme benefits with an insurer, with particular emphasis on the impact to the business as usual operation of the scheme and dealings with members, and manage the end-game journey through to wind-up.
I am committed to improving administration standards for both members and trustees and was part of the project team that helped LCP achieve its PASA gold standard accreditation. I have a personal interest in member engagement and one of my responsibilities is ensuring that our services are accessible to all members, particularly those who are vulnerable. I am also leading our work on digital identity verification ensuring that our service remains market leading and cutting edge.