David Trevithick
Head of Customer Insights
I lead our Strategic Insight and Customer Engagement initiatives within our Residential Energy Research subscription packages. My role involves developing research programmes that inform must-have residential customer propositions.
As the energy transition progresses from strategy to implementation, understanding the evolving role, needs and perceptions of energy customers is crucial. This insight is vital for shaping client strategy, proposition development, marketing, and customer experience.
With over 30 years of consumer insight experience, including more than a decade in the energy sector, I am committed to providing valuable strategic and customer engagement insight for our clients.
